What kind of payment do you accept?
We accept any credit cards (Visa, MasterCard, and American Express).
Is your payment method secure?
Credit card payments are processed using Stripe‘s AES-256 encryption. We do not have any access or store any credit card information on this website, or anywhere else.
Can I download the videos to my computer?
No, for now the lessons are only available in the online streaming format.
How can I change my membership plan?
When your membership is expiring, you will be contacted to find out if you would like to continue with the same plan. In this case you can either choose to renew your subscription or sign up for a different membership option. If you don’t continue with the subscription, your user account will remain active but…
Can I cancel my membership?
Yes, you can cancel your membership at any time. Your user account will remain active but limited to a basic level. Olga will occasionally reach out to you with updates, offers, special tips and other news. If you want to completely shutdown your account just send us an email and we’ll remove you from all…
How does a 14-day warranty work?
You will be charged when you start your subscription. If, at any moment within two weeks, you are not satisfied with the quality of the material or decide that these courses are not for you, just write to the support team and you will get a 100% refund.
If I subscribed but I can’t find the material I hoped for in those courses?
In this case you can use the “Suggest a class” form in your Personal Account. If there are more similar requests on the same topic, Olga will film a class addressing it and you will be able to see it. You can always suggest a class no matter what membership you have. Keep in mind…
Can I buy just one course?
Sure, you can do it. In this case you will get the online access just for this course for 3 months. This option is recommended if you are specifically interested in only one topic and would like to spend more time improving that area. Otherwise a usual 1-, 6- or 12-month subscription is recommended as…
How do I get a free private from Olga?
12-month subscription includes a free 30-min private from Olga as part of the package. You can get it in 2 different forms. The first one is a 30-min private in person. You can check which events Olga will be during the year here and if you happen to go there too, then contact her via…
How do I get a personalised practice plan (PPP)?
A personalised practice plan (PPP) is included in a 6- and 12-month subscription package. You submit a video of your dancing of up to 3 min long and the description of your dance goals. After the registration, you will get an email with the details on how to do it. Olga will then reach you…