Privacy Policy
iSOLObalboa.com Last updated: April 2026
1. Who We Are
iSOLObalboa is an online Solo Balboa dance school owned and operated by Olga Marina, a sole trader based in Sweden.
As a business established in Sweden and operating within the European Union, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Swedish data protection law.
2. What Personal Data We Collect and Why
2.1 Account Registration
When you create an account, we collect the following information:
- Name and email address — to set up and manage your membership, send login credentials, and communicate with you about your subscription.
- Postal address (country, postal code, street) — required for billing and VAT compliance purposes only. We do not use your address for any other purpose, and it is never used for postal marketing.
- Primary dance role (leader or follower) — to help personalise your experience and course recommendations on the platform.
- How you found out about iSOLObalboa — collected for internal statistical purposes to understand how new members discover the school. This data is used only in aggregate and is never shared with third parties.
Legal basis: Contract performance (Article 6(1)(b) GDPR) for name, email and address; legal obligation (Article 6(1)(c) GDPR) for address used in VAT compliance; legitimate interests (Article 6(1)(f) GDPR) for dance role and referral source.
2.2 Payment Information
When you purchase a subscription, payment is processed by our third-party payment providers Stripe and PayPal. We do not store or have access to your credit or debit card details — these are handled directly and securely by the payment provider.
We do retain a record of the transaction (amount, date, plan purchased) for accounting and legal compliance purposes.
Legal basis: Contract performance and legal obligation (Article 6(1)(b) and (c) GDPR).
2.3 Contact Forms
When you submit a message via our contact form, we collect your name and email address, along with the content of your message. This is used solely to respond to your enquiry.
Legal basis: Legitimate interests (Article 6(1)(f) GDPR).
2.4 Communications
If you are a subscriber, we may send you emails relating to your membership (renewal reminders, account updates, important policy changes). With your consent, we may also send you occasional news, offers, and updates from Olga.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email, or by contacting us at isolobalboa@gmail.com. Transactional emails (e.g. payment confirmations, account notices) cannot be opted out of while your account is active.
Legal basis: Consent for marketing communications (Article 6(1)(a) GDPR); legitimate interests for transactional emails (Article 6(1)(f) GDPR).
2.5 Solo Bal Circle (Telegram Community)
If you choose to join the Solo Bal Circle, our private Telegram channel, you do so voluntarily. Participation requires a Telegram account, which is subject to Telegram’s own privacy policy (available at telegram.org/privacy). We do not collect additional personal data through the Telegram channel beyond what you voluntarily share within it.
Legal basis: Consent (Article 6(1)(a) GDPR).
2.6 Analytics
We collect basic, anonymised usage data through our hosting provider (OVH) to understand how visitors use our website. This includes data such as pages visited and general traffic volumes. This data cannot be used to identify you individually and is not shared with any third-party analytics platforms.
Legal basis: Legitimate interests (Article 6(1)(f) GDPR).
2.7 Technical Data
When you visit our website, our server automatically logs standard technical data, including your IP address, browser type and version, device type, and pages accessed. This data is used for security, troubleshooting, and website performance monitoring.
Legal basis: Legitimate interests (Article 6(1)(f) GDPR).
3. Cookies
Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:
Necessary cookies — required for the website to function. These include login session cookies, security cookies, and cookies that remember your display preferences. These cannot be disabled without affecting core site functionality.
Third-party cookies — set by services such as YouTube or Vimeo when you interact with embedded content (e.g. video previews). These are governed by those platforms’ own cookie and privacy policies.
You can manage your cookie preferences at any time via the cookie banner on our website, or by adjusting your browser settings. Note that disabling cookies may affect parts of the site, such as staying logged in.
For a full list of cookies used on our site, please see our cookie consent tool.
4. Third-Party Services and Processors
We use the following third-party services that may process your personal data on our behalf. Each operates under its own privacy policy, and we have taken reasonable steps to ensure they handle data securely and in compliance with GDPR.
| Service | Purpose | Privacy Policy |
| Stripe | Payment processing | stripe.com/privacy |
| PayPal | Payment processing | paypal.com/privacy |
| Telegram | Solo Bal Circle community (optional) | telegram.org/privacy |
| YouTube / Vimeo | Embedded video content | youtube.com/privacy, vimeo.com/privacy |
| OVH | Website hosting and data storage | ovhcloud.com/en/personal-data-protection/ |
We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.
5. How Long We Retain Your Data
| Data type | Retention period |
| Active account data (name, email, dance role, referral source) | For the duration of your account |
| Postal address | 7 years (Swedish accounting law requirement) |
| Transaction records | 7 years (Swedish accounting law requirement) |
| Contact form messages | Up to 2 years, or until resolved |
| Analytics data | Typically 14–26 months (depending on tool settings) |
| Technical/server logs | Up to 90 days |
When you request account deletion, we will erase your personal data within 30 days, except where we are required to retain it by law (e.g. financial records).
6. International Data Transfers
Some of our third-party processors (such as Stripe and PayPal) may process your data outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses (SCCs), to protect your data in accordance with GDPR.
7. Your Rights Under GDPR
As a resident of the EU/EEA, you have the following rights regarding your personal data:
- Right of access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can ask us to correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) — you can ask us to delete your data, subject to legal retention obligations.
- Right to restriction — you can ask us to limit how we process your data in certain circumstances.
- Right to data portability — you can request your data in a structured, machine-readable format.
- Right to object — you can object to processing based on legitimate interests, including direct marketing.
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at isolobalboa@gmail.com. We will respond within 30 days. We may ask you to verify your identity before fulfilling your request.
8. Right to Lodge a Complaint
If you believe we have not handled your personal data lawfully, you have the right to lodge a complaint with the Swedish data protection supervisory authority:
Integritetsskyddsmyndigheten (IMY) Website: imy.se Email: imy@imy.se Phone: +46 8 657 61 00
You may also contact the supervisory authority in your country of residence within the EU/EEA.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment data is encrypted via our payment processors (Stripe, PayPal) using industry-standard security. Access to your account data is protected by password authentication.
No method of data transmission over the internet is 100% secure. If you suspect any unauthorised access to your account, please contact us immediately at isolobalboa@gmail.com.
10. Children’s Privacy
Our Services are not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. Links to Other Websites
Our website may contain links to third-party websites (such as social media platforms or event pages). This Privacy Policy applies only to iSOLObalboa. We are not responsible for the privacy practices of external sites and encourage you to review their policies before providing any personal data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated “Last updated” date. For significant changes, we will notify active subscribers by email. Your continued use of the Services after any update constitutes your acceptance of the revised policy.
13. Contact
For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact:
Olga Marina / iSOLObalboa Email: isolobalboa@gmail.com